A world-class wagering experience is coming to more than 450 TAB venues and pubs and clubs in New Zealand with brand-new technology set to be rolled out over the coming months.<\/p>\n\n\n\n
Launching today (17 March) at Manukau City TAB, the new terminals mark a major milestone in delivering an outstanding experience for TAB customers across all channels.<\/p>\n\n\n\n
A best-in-class TAB App and website was launched last year alongside the new TAB brand, and the new terminals and technology in retail outlets provide TAB\u2019s retail customers with a betting experience to take them to the next level.<\/p>\n\n\n\n
\u201cOur retail customers know the fun of celebrating a win with their friends, whether that\u2019s in a TAB retail store or a pub or club with TAB facilities,\u201d Entain New Zealand\u2019s Managing Director Sam Moncur said.<\/p>\n\n\n\n
\u201cWe want to meet our customers where they are and provide them with a seamless experience if they\u2019re placing a bet through our new terminals or on the TAB App.\u201d<\/p>\n\n\n\n
As part of the development of the terminals, customer feedback has led to many customer-focused solutions in the new terminals.<\/p>\n\n\n\n
The new terminals look and act like the TAB App and website to create a consistent experience across the platforms.<\/p>\n\n\n\n
\u201cCustomers can enjoy more bet types, easy multis with a buildable betslip and more funding options. Plus, the new touch-screen experience is faster than ever,\u201d Moncur said.<\/p>\n\n\n\n
“Everything a TAB customer could do through the app or tab.co.nz is now possible in retail.\u201d<\/p>\n\n\n\n
The rollout will see the 45 TAB retail stores fitted out with new over-the-counter terminals, and self-service terminals, with new terminals also being rolled out across the 416 pubs and clubs that provide TAB services all across the country.<\/p>\n\n\n\n
The rollout will also extend to the on-course experience, with new over-the-counter and self-service terminals set to be part of the customer experience at the 51 racecourses around New Zealand.<\/p>\n\n\n\n
With all the enhanced elements that the new self-service terminals bring, they will be a key part of the customer experience in pubs and clubs into the future.<\/p>\n\n\n\n
\u201cThis is in keeping with changing customer preferences with new technology, and with the changes we\u2019ve seen across the broader retail industry,\u201d Moncur said.<\/p>\n\n\n\n
\u201cWe will be supporting our venues and customers through this change with both physical and digital resources on hand to help them.\u201d<\/p>\n\n\n\n
Along with the new terminals, the retail uplift includes installing new marketing screens for more responsive customer education and upgrading the odds and form display software to give customers a wealth of information at their fingertips in an easy-to-read format.<\/p>\n\n\n\n
\u201cWe\u2019re committed to delivering a world-class wagering experience and this is a big step toward ensuring our venues are well-positioned to serve the needs of our customers now and into the future,\u201d Moncur said.<\/p>\n\n\n\n
\u201cThere is a lot more to come in 2025 including exclusive promotions and offers for our customers that can only be redeemed through our TAB venues.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":25,"featured_media":14876,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[41],"tags":[],"hub_post_cat":[],"class_list":["post-14875","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":{"md_tip_date":"","md_tip_date_end":null,"md_market_url":"","tip_date":"19\/03\/2025","event_country":"New Zealand"},"yoast_head":"\n