Help

Frequently Asked Questions in Betting/Wagering

Q.How soon do winnings (dividends) get paid?

A.Your winnings, or dividends, will be credited to your TAB Account as soon as the confirmed outcome of the event is known. Alternatively, if you have paid in cash, the dividend will be available to be collected oncourse or at a TAB Store.

Q.What bet types are available?

A.Win, Place, Quinella, Trifecta, First4, Double, Treble, Quaddie, Place6, Pick6, Easybet, All Up, Poker, Big Race Pack and Fixed Odds betting.

Q.How long do I have to claim a ticket?

A.You'll need to claim any dividend, return or refund within six months of the race or event.

Q.What should I do if I lose a ticket?

A.If you lose a ticket, you'll need to complete a Lost Ticket Claim Form at a TAB store. This will then be sent to NZ Racing Board Head Office where an investigation will be undertaken. Depending on the outcome of this investigation, a voucher may be sent out for the winning amount, or the money deposited into your TAB Account. Lost ticket claims may take up to three weeks to process.

Q.What is the minimum amount I can bet?

A.The minimum ticket value for all Fixed Odds bets is $1.00.
The minimum bet using Touch Tone is $2.00.
NB. All amounts are $NZ

Q.Is it real time?

A.Yes, all wagering transactions happen in real time and all investments are combined with existing TAB betting pools. Betting is available right up to the start time for each event. For some sporting events, live betting is also available.

Q.When can I use my TAB Account on tab.co.nz and TAB Mobile?

A.

Our NEW TAB Sportsdesk Opening Hours

Monday
6:00am to 1:00am
Tuesday
6:00am to 1:00am
Wednesday
6:00am to 4:00am
Thursday
6:00am to 4:00am
Friday
6:00am to 4:00am
Saturday
6:00am to 4:00am
Sunday
6:00am to 4:00am

Opening hours can be located via the 'Opening Hours' page in TAB Help.

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