You can withdraw money from your TAB Account by visiting a TAB Store or via Fax or Email.
1. TAB Store
You can make a cash, cheque or voucher withdrawal on-course or at a TAB Store.
You'll need to bring in some Photo ID as well as your TAB Account number and pin. To locate your local TAB Store click here
Alternatively, you can fax a request to the Customer Administration Support team (Fax +64 4 576 6922) or scan and send as an attachment to [email protected] with all of the following information:
- TAB account number
- Amount to be withdrawn
- Current mailing address
- Bank details (if payment is a bank deposit)
Available method of payments
- New Zealand TAB account holders:
Bank deposits ($100 or more)
- Overseas TAB account holders:
The withdrawal will be actioned upon signature verification. Daily cut-off time for withdrawals via fax/email is 12:00pm Monday - Friday. If you miss the cut-off you can still call in to your local TAB store to make a TAB account withdrawal (NZ Customers only).
Withdrawal of VISA/Mastercard Funds
The TAB cannot cash out funds that have been deposited by a credit card or VISA/Mastercard debit card online, that have not been used for betting.
If you would like to access these funds, then you will need to have them refunded back onto the originating credit/debit card. This is to protect you from unauthorised credit card activity.
To arrange a refund of funds back onto the originating card, please contact TAB Customer Services on 0800 102 106 or email [email protected]