TAB to refund customers affected by power cut

A power supply failure at around 2.45pm on Sunday 17 January, caused two servers at the TAB’s Petone data centre to close down for approximately two hours, affecting betting on two races – Morrinsville Harness Race 9 and Auckland Greyhound Race 4.

We have already begun reimbursing affected TAB Account customers and are now trying to contact cash customers. Customers who placed cash bets in any TAB outlet on either of the two races affected should complete one of the two specific claim forms below, filling in as much detail as possible. 

Refunds will be made on a bet-by-bet basis, subject to normal TAB procedures.

Claim form, Morrinsville Harness Race 9

Claim form, Auckland Greyhound Race 4