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Responsible Gambling

Our Commitment to Responsible Gambling

Treated responsibly, wagering on racing and sport is associated with fun and excitement. However, we recognise that for a small percentage of people it may cause harm and lead to potential gambling problems. TAB is a brand of the NZ Racing Board (NZRB). The NZ Racing Board is committed to promoting responsible gambling and has a Harm Prevention & Minimisation Policy and procedures in place to help minimise the potential harm associated with gambling. Our aim is to ensure all customers are served in a responsible manner.

Set Your Limits Programme

If you are a TAB Account customer, you can request that a weekly limit be placed on your spend and/or maximum loss through your TAB Account. Once the agreed limit has been reached, no further bets will be accepted through that account for that week. Download further information or a request form below.

Additionally, a wide variety of personalisation options are now available on tab.co.nz for TAB Account customers. Login to your account then head to My TAB and look for ‘My Betting Preferences’ in the left hand menu, or click on the ‘My Preferences’ link in the horizontal menu bar on the Sport and Racing page. By setting your preferences on tab.co.nz, you can personalise the way that you like to bet with an added safety net to ensure that you spend the individual bet value that you wanted to.

Self Exclusion Programme

Any customer can voluntarily arrange for access to TAB betting services to be denied. It is useful for customers who want to stop their betting activity. The Self Exclusion Programme may operate indefinitely and can only be revoked with the agreement of the NZ Racing Board. Contact TAB Customer Services or download further information or a request form below.

Contact Us

If you think you, or someone you know may have a problem, help is available by contacting our TAB Customer Services or through the Gambling Helpline 24 hours a day, seven days a week. Further information about Responsible Gambling and available support is available in the links below.

TAB Customer Services
Phone: 0800 102 106
Email: gamblinghelp@nzracingboard.co.nz  
www.tab.co.nz

Gambling Helpline
Phone: 0800 654 655
E-mail: info@gamblinghelpline.co.nz
www.gamblinghelpline.co.nz

Contact Information about Responsible Gambling and Available Support

Responsible Gambling Brochure

English  |  Simplified Chinese  |  Traditional Chinese  |  Maori  |  Samoan

Responsible Gambling Forms

NZRB Responsible Gambling Code of Practice

NZRB Harm Prevention and Minimisation Policy

NZRB Set Your Limits Programme Information sheet

NZRB Set Your Limits Request Form

NZRB Self Exclusion Programme

NZRB Self Exclusion Form

NZRB Request for Revocation of Exclusion

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