Help

Frequently Asked Questions in Deposit/Withdrawals

Q.How do I deposit money into my TAB Account?

A.

There are a number of ways to make a deposit into your TAB Account.

1. Online

Visa or MasterCard
TAB Account customers can deposit funds into their account, using their Visa or MasterCard, via tab.co.nz. This service is available seven days a week to customers with internet enabled accounts.  In most cases the money is deposited into your TAB Account immediately but from time to time funding may be delayed by up to 60 minutes. There is a $20 minimum transfer and a $2.00 fee applies to Visa / MasterCard deposits.

NB: New customers may deposit $1,000 per day and $5,000 per month.
If your identification has been provided, and the period since the initial use of your Credit Card with us is 90 days or more, you may deposit up to $1,000 per day and $31,000 per month. 

NOTE: These daily and monthly limits apply to Credit Card and Debit Card transaction only. These limits can be reduced on request by emailing administration@tab.co.nz and advising:

* your name
* your TAB Account number and/or username
* the desired lower limit amounts (daily and/or monthly)

In order to protect your account and prevent fraud, only one Visa or MasterCard can be used to fund your account. You are allowed to change your Credit Card details, at most, once every 12 months.

If you have any problems or questions, please contact administration@tab.co.nz or phone 0800 178 379.

Bill Payment
Contact your bank to organise a bill payment service directly from your personal bank account into your TAB Account.  Payments from a Company bank account are not accepted and will be reversed.  Most banks process payments overnight Monday to Friday only and you will need to make sure you process your deposit prior to your banks file processing.

Bank: ANZ
Account name: New Zealand Racing Board
Account number: 01-1839-0077753-08

please note: Your TAB Account number and surname must be entered in the reference or particular fields

Telegraphic transfer (overseas customers)
ANZ:  01-1839-0077753-08

Swiftcode: ANZBNZ22

Reference: Please insert your TAB Account number and surname in the reference or Particular fields.

2. TAB Store

You can locate your local TAB Store here

Cash & Eftpos
You can either complete a deposit slip or give your details directly to the TAB operator in a TAB Store.  For deposits over $5,000 a deposit slip must be completed and identification provided.

Cheques
The drawer of the cheque must be the account holder and made payable to the New Zealand Racing Board.  Company cheques are not accepted.  Cheques require seven working days for clearance before funds will be credited to your TAB Account.

Note: Fraudulent activity will be tracked and prosecuted.

If you still require further assistance, please contact TAB Customer Services on 0800 102 106, or email helpdesk@tab.co.nz

Q.How do I withdraw money from my TAB Account?

A.

There are a number of ways to make a withdrawl from your TAB Account. 

1. TAB Store

You can make a cash, cheque or voucher withdrawl on-course or at a TAB Store.

You'll need to bring in some Photo ID as well as your TAB Account number and pin. To locate your local TAB Store click here

2. Facsimile

Alternatively, you can fax a request to the Account Betting Administration team (Fax +64 4 576 6922) with all of the following information:

 - your name
 - your TAB Account number
 - the amount to be withdrawn
 - your preferred method of payment - choose from telegraphic transfer, bank draft, TAB cheque (NZ residents only) or bank deposit (NZ residents only)
 - your current mailing address
 - your bank details (if payment is by bank deposit)
 - your signature

The withdrawal will be actioned upon signature verification.

If you still require further assistance, please contact TAB Customer Services on 0800 102 106, or email helpdesk@tab.co.nz

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